E-mail Policy

Email is an increasingly popular method of internal and external communication. It can be of great benefit when used appropriately. Its use, however, also exposes GPs. practice staff and patient users to new risks. These include legal action due to breaches of data protection and confidentiality requirements, threats to IT and information security, and ineffective communication. These risks and threats can compromise the practice’s ability to deliver effective care and services. Consideration should therefore always be given to whether it is appropriate in any given situation to communicate by e-mail.

To review our full policy, please click here for the Email Policy (PDF, 794KB)